Privacy policy

At Lulu and Tully's, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase.​

Information We Collect

  • When you visit our website or make a purchase, we may collect the following types of information:

  • Personal details such as your name, email address, phone number, and shipping/billing address.

  • Payment information, processed securely through third-party banking services.

  • Purchase history and interactions with our website.

  • Information provided through customer support inquiries.​

How We Use Your Information

  • We use the information collected to:

  • Process and fulfill your orders.

  • Verify payments through third-party banking services.

  • Communicate with you regarding your purchase, including order confirmations and shipping updates.

  • Improve our website, services, and customer experience.

  • Comply with legal requirements and prevent fraudulent activity.​

Data Storage and Protection
Your personal data is securely stored and protected against unauthorized access. We implement industry-standard security measures to ensure your information remains safe.​

Third-Party Services
We use third-party services, such as payment processors and analytics tools, to enhance your shopping experience. These providers adhere to their own privacy policies, and we encourage you to review them.

When We Contact You
We may contact you via email or phone to confirm orders, provide shipping updates, or respond to inquiries. If you opt-in, we may also send promotional emails with special offers and updates. You can unsubscribe at any time.

Your Rights and Choices
You have the right to access, update, or delete your personal information. If you have any questions or requests regarding your data, please contact us.​

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.​

For any privacy-related inquiries, please contact us at luluandtullys@gmail.com